Order cancellation
prior to shipment -- 100% refund including shipping charges,
no questions asked.
Order cancellation
after shipment (unopened merchandise) -- Refund less shipping
charges and 10-20% restocking fees (depends on condition of box
and specific item that is returned).
Order cancellation
after shipment (opened merchandise) -- Refund less shipping
charges and 10%-20% restocking fees, depending on the condition of
product and packaging when returned.
Our mistake or
defective part shipped -- No charge, we take care of everything of course, including
scheduling of pickup for return merchandise.
